Privacy Policy

My Wine Canada understands that you entrust us with valuable personal information. We are committed to upholding your trust, confidence and right to privacy and we will protect the personal information that you have provided to us.

1.  Information Collection

My Wine Canada (“MWC”) and its participating wineries (collectively “MWC/Wineries”) may collect personal information from online users in a variety of ways, including through online forms for ordering products. MWC/Wineries may also collect information about how users access the website by using cookies and a tracking ID that is unique to each user. We use session-based and persistent first-party cookies to improve your access and user experience of our website. We also use cookies as data collection devices on our forms to help recognize visitors who have previously registered on our website. The information collected from our use of first-party cookies is not linked to your personal information. 

MWC/Wineries are the owners of the information collected on this site. MWC will not sell, share, or rent this information to others in any way except as disclosed in this statement.

2.  Membership

Signing up for a membership is strongly recommended, however you can complete an order without being a member. You are given the option of becoming a member during the checkout process. Signing up as a member entitles you to a number of benefits such as quick checkouts, saving an in-process shopping cart, and staying updated on news and special events.

3.  Ordering

To order wine through the MWC website, MWC/Wineries requests contact information (such as name and shipping address) and financial information (credit card number, expiration date, billing address, and billing phone number). This information is used to fill the order, confirm that the winery customer is of legal drinking age, and to bill appropriately. This contact information may be used to reach the winery customer if we have any issues processing an order and will be shared only with the winery that is fulfilling and shipping your order. This information is received in a secure area and is encrypted for your protection. The information is not sold or shared with anyone else under any circumstances and credit card numbers are not kept in MWC's system.

4.  Information Use

MWC/Wineries may use personally identifiable information that is collected on the website to contact customers regarding products and services offered. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. MWC will not share this information with a third party either for free or by selling it, unless you specifically authorize such disclosures.

5.  Log Files

We use log files to analyze trends, administer the website, track aggregated users’ movements, and gather broad demographic information for aggregate use.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. None of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

6.  Disclosure of Information

MWC may disclose aggregate, anonymous data based on information collected from users to investors and other potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept confidential.

MWC may from time to time engage third parties to preserve, analyse or otherwise store or manipulate data received by MWC from its winery customers. In all such cases, third party service providers will be required to handle the data with the same degree of diligence and consideration as MWC and they will be prohibited from disclosing the data to any other person or party, except as otherwise provided for in this Privacy Policy.

7.  Opt Out Process

If you are a MWC user, you may receive email, direct mail or other marketing material from us.

At any time, you can opt out of receiving email, direct mail and marketing material from MWC by either contacting us at info@mywinecanada.com or by following the “unsubscribe” instructions contained within the communications.

8.  Links to External/Third-Party Websites

This website contains links to other websites; please be aware that MWC is not responsible for the privacy practices of these other websites. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information. This privacy statement applies solely to information collected on MyWineCanada.com.

9.  Security

We make all reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information. Credit card numbers are not kept in MWC's system and the website meets PCI (Payment Card Industry) compliance standards.

10.  Legal Disclaimer

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is required in order to comply with a current judicial proceeding, or a court order or legal process served on MWC.

11.  Changes to My Wine Canada’s Privacy Policy

We may modify or amend this policy from time to time. We will post any changes to our policy on this page so that you are aware of the information we collect and how we use it. Changes to this policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this policy (or any prior version of this policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.

12.  Customer Identification & Password Security

You are responsible for the security of your Customer ID and/or username and password. Please do not disclose this information to others. Always log out after your session ends to ensure that others cannot access your private personal information.

13.  Acceptance

By using our website, you signify your acceptance of this Policy, as amended from time to time in accordance with Section 11 above. If you do not agree with the terms and conditions contained in this Policy, please do not use this website.

14.  Contact Us

If you have questions or suggestions regarding this Privacy Policy or any other aspect of your experience with MWC/Wineries, please contact us via email at support@mywinecanada.com.

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